Privacy policy

06/08/2025

Hi there! At Dagiù Shop we truly care about your privacy and want to explain, clearly and transparently, how we use your data when you buy the amazing traditional products from Southern Italy available on our website.

Who is in charge of your data?

The data controller is Dagiù s.a.s di Chiara Lo Zito, headquartered at Via Purbella 22, 96010 Palazzolo Acreide (SR), Italy.
If you have any questions or concerns about privacy, write to chiara@dagiu.com.

Why do we collect your data?

We mainly need your data to manage your orders and ship the products you love straight to your door. Without it, we might not be able to complete your purchase.
We also use your data to:

manage payments and invoices;
protect ourselves in case of purchase-related issues;
send you offers, promotions and updates (but only if you want us to!).

How and when can we use your data?

We use your personal data when you:

place an order (even without creating an account);
choose to register for faster checkout;
receive updates about your order;
freely opt in to our newsletter and special offers.

We may also use it to defend our rights in the event of problems or disputes.

Who do we share your data with?

We share your data only with partners who help us deliver our products to you—such as couriers, payment providers and administrative or legal consultants.
We never make your personal data publicly available.

How do we process and store your data?

Your data are processed mainly online using secure digital tools. In some cases they may be transferred to countries outside Europe; when this happens, we ensure they are protected with safeguards approved by the European Union.
We do not use automated decision-making that could affect your rights or life.

How long do we keep your data?

We retain your data only as long as necessary to manage your purchases and to comply with tax and administrative laws.
If you opt in to receive our offers by email, we will keep your data until you change your mind—and in any case for no longer than 24 months. After that, we’ll ask whether you still wish to hear from us.

Your rights

At any time, you can:

request access to the data we hold about you;
correct, update or delete it;
ask us to restrict its use or transfer it to another service;
tell us to stop using it for specific purposes, such as sending newsletters or commercial offers.

Just email chiara@dagiu.com. In any case, you have the right to lodge a complaint with the Italian Data Protection Authority to protect your rights

Thank you for trusting us!
The Dagiù Team

Cookie Policy

What are cookies?
Cookies are small text files that our website stores on your device while you browse. They let us keep your shopping cart running, remember your preferences and—if you agree—improve the site by analysing how it is used or by showing you tailored promotions.

Types of cookies we use

Essential cookies: Required for the website to function, for example to keep your cart intact or recognise you after you log in. These are activated automatically because they are necessary to deliver the service.
Analytics cookies: Gather aggregated, anonymous statistics about traffic, helping us understand which pages perform best. We use them only with your consent.
Marketing cookies: Allow us to show you offers that match your interests, for example through email or social-media campaigns. These are also activated only if you accept them.

Third-party cookies and transfers outside the EU
Some cookies originate from Shopify, email-marketing services or social networks. If their servers are located outside the European Economic Area, data is transferred using the European Commission’s Standard Contractual Clauses or equivalent safeguards to ensure an adequate level of protection.

Your rights regarding cookies
Your rights are the same as those set out in our Privacy Policy (access, rectification, deletion, objection and portability). For any request, write to chiara@dagiu.com.

We will continue to protect your data and notify you of any significant changes to this notice.